Return damaged item

[braantand]

I have opened a return for a damaged brand new motorcycle i bought for my daughters birthday, the return is open but when I try to request returns details it says the return is closed? The return was only started 48hrs or so ago please help. 

[plpmr]

As a last resort contact trading standards via CAB as the seller is a business seller trading as a private seller in violation of eBay rules and the law.

[braantand]

Thank you for your advise i will contact cab. Im getting mixed replies about the return being a motorbike saying i cant because its a motor vehicle? But its a brand new faulty/damaged motorbike so surely being faulty damaged goods i have the right to return it?.

[plpmr]

vehicles of any kind are excluded from buyer protection by eBay and PayPal. Looking at your sellers listings clearly shows they are a business seller trading illegally .