Return case open after a month

[mindkr2014]

Hi i would like to open a return case but i don't know how since the transaction was made two month ago. Seller accepts the return but he wants me to open return case. Please help me how to open after more than a month has passed.

[red_magpie]

EBay's procedures, whether it's a money back guarantee case or an ordinary return request, are subject to time limits.

When these have expired eBay is no longer involved (and will no longer return the seller's selling fees, which is probably why your seller wants you to return it through eBay!)

You haven't told us the reason for wanting to return it, which we would need to know to advise you whether it could still be returned under Paypal's buyer protection policy.

[mindkr2014]

Thank you.
Yes because seller told me he will refund i didn’t want to put him trouble by telling he is a fraud. But now that i understand ebay time limit and seller insists ebay procedure, i need to doubt whether he really has intention to refund me. He sold Fendi bag and told me it was authentic but it was a replica. I paid more than $1000 which is very expensive for a fake bag and would not have bought it if it was not authentic. I am so frustrated.

I opened a case via paypaI but i am not sure if i could get refund.

Please help me if there’s a way.

Thanks
Claire

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