Return case open after a month

[mindkr2014]

Hi i would like to open a return case but i don't know how since the transaction was made two month ago. Seller accepts the return but he wants me to open return case. Please help me how to open after more than a month has passed.

[ruby*tuesday]

You have 30 days from Delivery to Open an EBay Returns Case. Enter Ebay Money Back Guarantee into Help and Contact at the top or very foot of the Page.

If you Paid through PayPal you have 180 days Buyer Protection. However PayPal only Refund for Items which are Faulty on Delivery. Not weeks later.

[mindkr2014]

Thank you so much for the reply. Actually the seller sent me a fake bag. Will this be a reason for PaypaI to refund me?? And seller did admit it but he won’t refund me unless i solve the problem with eBay. But as you mentioned eBay won’t help me since it’s been more than a month. I think seller knows about this 😢

I hope there’s a way. And again thank you so much for the reply. I was frustrated. Have a good weekend.

Regards
Claire

Sent from my iPhone