01-07-2021 9:17 AM
I have had a pair of shoes listed for around 1 week now; 1day to go whilst on a £880 bid eBay have de listed my item for apparent un authenticity, this is however wrong. My item is 100% authentic and I quiet honestly don't know what eBay are doing. They have stated if I attempt to relist my item I could face account restrictions, what do I do ? I can't see to get through on a live chat to talk to somebody, help would be great here,
thanks.
eBay 'aren't doing it', the Brand owners are, at that price do I guess these were Louboutin shoes?
They are members of the Vero programme, and do not wish their items to be listed on eBay, there are so many fakes, and this cannot be established with online selling, which are real, and which are fake, even receipts can be forged, so all are banned, unfortunately real ones like the ones you are selling get removed too.
Yes, you will see many identical ones listed, there are over 1.3 billion listings on at any one time, so impossible to check every one, and some will slip through.
When they are spotted and reported, they too will be removed if they have broken a selling or Vero policy.
Read about Vero from a link bottom of most eBay pages.
You will have to find another platform to sell these lovely shoes, you cannot relist them on eBay.
Hi
Basically what has happened is.....either the brand owner has reported your item or other members have reported your item as possibly fake. Some brand owners only allow their items to be sold through their official outlets.
What you must NOT do is relist the item that has been removed. If you do then Ebay will probably suspend your account from selling either temporarily or permanently. The problem is that Ebay do not actually get to see items listed on their site so do not know if they are genuine or not.
There is honestly no point in chatting to Ebay CS.