Refunds

[belllady89]

hi the company are now sending me private emails asking for the return of the refund  are they just trying to avoid paying  the eBay fees  I keep telling them through the eBay messages that they are not allowed to contact me outside of the eBay messages not getting any where with this can anyone help

[plpmr]

taking the OP and comments -

you were mistakenly refunded by a seller and they want you to repay the money - you request legal advice.

Legal advice can/should only be taken from [as said] a lawyer, however, adding to pixiesen2012 advice -

If a person is mistakenly given [refunded] money they are legally obliged to repay it.

[belllady89]

Hi thank you for your message have been trying to get some legal advice
and i have been advised that I really don't have to make a refund back as
it was because of the company negligence also as the item was sent as s
gift it is nolonger my property they cannot collect as it was given in good
faith as a gift kind regards 😊

[pixiesen2012]

as said, if you want legal advice you need to talk to a lawyer, no one here or on ebays CS phone lines will be able to give you legal advice, but I find it amazing that you are even considering not paying for the item!

[belllady89]

Hi thank I have now been given some legal advice many thanks for your
message

[pixiesen2012]

proper legal advice from a qualified person, or just someones idea of what is 'legal'? and are you going to pay for the item?

[belllady89]

Hi from a lawyer

[61stephenuk]

and what did the lawyer advise?

[belllady89]

Hi as the company was negligent I don't have to make a refund also the
item no longer is my property as it was bought as a gift and it was given
in good faith they can't now collect it regards 😊