Refunding a buyer

Hi,my buyer did not receive item and I refunded him,can anyone tell me what happens now? Does ebay refund me using the money back guarantee? thanks in advance.

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Did you do the refund thruogh a dispute in the resolution centre

 

The buyer opens the dispute and you refund through the dispute

 

If you just refunded through paypal then you would not get the ebay fees  back

You dont get paypal fees back anyway

 

To check go to the Account tab on your my ebay page then summary then fees and see if your refunded fees are there

 

You can claim for lost item with your proof of postage

 

 

 

 

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