28-04-2020 6:28 PM
Hi,my buyer did not receive item and I refunded him,can anyone tell me what happens now? Does ebay refund me using the money back guarantee? thanks in advance.
Did you do the refund thruogh a dispute in the resolution centre
The buyer opens the dispute and you refund through the dispute
If you just refunded through paypal then you would not get the ebay fees back
You dont get paypal fees back anyway
To check go to the Account tab on your my ebay page then summary then fees and see if your refunded fees are there
You can claim for lost item with your proof of postage