I sold an item on 3rd July. It was posted on 8th July.
On 12th July the buyer contacted me stating item had not been received
I asked the buyer to wait 7 days, as it was posted 2nd class.
I had nothing heard from the buyer, the item was showing as despatched not delivered. So I refunded today
Then i have a message from the buyer saying item has been received. And wants to return the refund
She asked for my bank account details ( which I refused)
I suggested payment through PayPal. f and f so I don't pay a fee ?
Is this correct. or should the buyer refund in a different way ?
