04-01-2021 12:51 PM
You dont issue a refund by paypal anyway
If you did that then ebay would not know you had refunded.
All problems are done through the resolution centre at the bottom of the page
The buyer opens the dispute and you deal with it through the dispute and refund that way
If you dont and you refunded through paypal it is possible ebay would not know you had refunded and if the buyer escalated the dispute ebay would refund and come to you for the money. So a second payment.
To contact ebay at the top of the page under Help and contact then scroll down the page to Call you back or Chat with us to sort out your bank account
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