Counterfeit items

[mrfoodie]

Why does eBay not act swiftly when counterfeits are reported? 

The law is clear but the fakes still get sold to unsuspecting buyers.

Is  there a way to contact eBsy in the uK these days? I find nothing on my phone app other than this anonymous community. 

[tobiasd4]

As said, buyers are covered by MBG, all listings say this:

"Seller assumes all responsibility for this listing."

So how are ebay to know if fake or not, they never see the item.

You could be a rival seller trying to remove a competitor, so ebay won't remove item on 1 report.

[mrfoodie]

not very heartened to see the various replies giving the tone that it's unreasonable to expect ebay to act; as I've said unsuspecting buyers get scammed and the criminal (that is what a seller of counterfeit goods is) gets away with it. as for ebay knowing it's incumbent on the go-between between seller and buyer to have a responsibility to uphold the law and they shoud have procedures in place to quickly identify illegal goods. Some counterfeits are dangerous - I wonder where ebay's responsibility ends if someone unwittingly buys such goods through the platform gets injured as a result, or worse?

[plpmr]

Exactly how would eBay know the item[s] were fake?

[tobiasd4]

Buyers are still covered by consumer law, but ebay what get involved with it beyond their own MBG. You can complain all you want, but as you have been told, how can ebay see an item sold by Chinese seller bought by someone in USA!