Proof of receipt

I recently posted a coin to Colombia which the buyer asked to go International Standard.

She then said that she had not reieved the coin and I sent her the proof of postage.

She then made a claim against me and Ebay upheld her claim and so just debited my account.

What could I do and I think this system is open to fraud as proof of receipt is the only thing Ebay will acept and if the buyer won't pay ??????

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You offered Standard Delivery (Standard Int'l Postage) Estimated delivery within 8-18 working days

OR

Royal Mail International Tracked Estimated delivery within 9-15 working days

 

If you don't want to be in this position again remove the standard option and only offer tracked.

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