Problem with PAYDAYJAN voucher

[szik_gab]

Hello

I tried to apply this code on my checkout and I have this error message, "Looks like that's the wrong code. Please double-check and try again."

I already logged in to may paypal account, my paypal account added to my Ebay account.

What is wrong? I do not get it.

Thanks for your help

[pixiesen2012]

where did you get that code from?

[szik_gab]

You will found it on main webpage.

[pixiesen2012]

don't have it on mine, you need to check the T&C's that come with it

[szik_gab]

Its on ebay.co.uk webpage not on ebay.com

https://www.ebay.co.uk/e/coupon-offers/janpay-10

[pixiesen2012]

the T&C's state you have to buy from one of the sellers on the list, and spend £20 or more, so are you doing these things?

[szik_gab]

Yes. I would like to buy this item.
This seller is on the list.
https://www.ebay.co.uk/itm/ASUS-90MB0XF0-M0EAY0-ROG-Crosshair-VII-HERO-Motherboard-AM4-ATX-No-Accs-B...

[pixiesen2012]

make sure you are using capitals

[szik_gab]

I used just capital letters like PAYDAYJAN. Its not accepted.

[tressygirl]

Are you still in the vouchers timeframe for using it?

You can try calling eBay Customer Support from the Help & Contact tab above, there have been a few reports of vouchers, not this one in particular, but others not being recognised too. @szik_gab 

[tobiasd4]

Someone else phoned ebay CS & they sorted, so it seems ebay are aware.