Postage not paid by buyer

[sukibains]

The buyer didn't pay the postage clearly shown on the ad, saying that the invoice from eBay excluded it. I'm left to cover it which is unfair as I have Paypal fees being deducted too. Can anyone advise ?

I also did t dispatch the item promptly as always, because of postage not being paid plus despite eBay showing paid, Paypal showed pending. Really confusing matter and I didn't judge the buyer but felt nervous dispatched the expensive item.

I am going ahead and dispatched to keep buyer happy as they've confirmed the money has left their account but I feel dismayed about the entire matter. Postage request was £3.40. Not a lot but I paid £3 just for the packaging to place the item in to keep it save.

I better not get bad feedback from buyer as this is an incorrect invoicing matter. Will I get credited from eBay ? Why did paypal withhold paid funds from the buyer stopping it from going in to my PayPal account?

[red_magpie]

EBay's invoice automatically includes the p&p when this is included in the listing. It's impossible possible for the buyer not to pay it.

If this is the £100 dress you sold the £3.40 postage is almost exactly the same as PayPal's 3.4% plus 20p fee. My guess is that you have mistaken the deduction of PayPal's fee for the buyer not having paid the postage cost.

The reason your funds are held for 21 days is a security precaution. This is to prevent new or returning sellers from cashing the payment and disappearing, leaving PayPal to compensate the buyer. If you have a tracking or delivery number to prove delivery you can phone paypal customer support and they may reduce the holding time to 7 days,