Postage cost from Italy to UK

[neonpark]

Does anyone know how much it costs to send a small package from Italy to the UK? I am being quoted €24-€30 for a return. Thanks.

[redwick1]

If it was the an item being returned and it was on the GSP then you need to read the policy carefully

I could be wrong but as far as I am aware you would only pay the UK postage

https://sellercentre.ebay.co.uk/business/global-shipping-programme#protection

[neonpark]

Hi and thanks. Yes it was through GSP but Ebay says (see last sentence) :

"Returns from international buyers are not handled through the Global Shipping Programme at this time.

All sellers – If your buyer asks you for a refund, you’re only expected to refund the cost of the item and what you charged for domestic postage. We’ll take care of refunding the international postage charges. Please handle any return postage costs directly with the buyer, depending on the reason of the return.

[corred]

Yes so you pay the domestic UK return costs......you are not liable for the Italy to UK costs although eBay are very ambiguous about that

[neonpark]

But doesn't it say that I have to handle any return costs with the buyer? If they insist on me paying them €30 what can I do? Ebay usually support the buyer.