10-11-2019 8:03 AM
Hello
I've recently bought several items where the amount charged for posting has been higher than the actual cost.When this happens lv e taken photos of the stamp price on the package as proof.
.lf this is the occurs can l expect a refund of the balance from the seller ?
Have you contacted the seller to explain your disappointment? Most good sellers will refund the difference, however, there is nothing to enforce them to do so, and eBay do not get involved in poistage disputes.
Unless you have paid extra for a service that was not provided, say paying for First class signed for, and general second class used, there is no need for the seller to refund you any extra.
In my humble opinion I never understand why sellers do this , and upeset their buyers, when one price including the postage can be given and then to add ' Free Postage'.
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