24-06-2021 7:07 AM
Hey All,
I run a modelling and hobby store and decided to start selling through ebay to help tick over stock.
I listed a range of hobby knives. Just small handy little scalpel like knives thar are already very widely sold on ebay.
I sold a batch no problems. Got some more in and they got pulled due to knife policy. Spoke to a live chat advisor who said there had been an error and that he would relist them as the " computer " had markes it incorrectly. After this the listing went through no problems.
Now ive just got more in and have listed them only to be hit yet again with the same policy but this time more harsh saying we have warned you before on this and you account has been suspended for 3 days.
Is there anything i can do about this as its crippling my sales ?
Did you read the policy on prohibited items
Most knives are prohibited and it does say Craft knives are not allowed
https://www.ebay.co.uk/help/policies/prohibited-restricted-items/knives-policy?id=5047
You should not list again as if you do ebay will do as they say and take more actions you can be restricted or removed