Overpaid postage

[clearwater14]

A customer overpaid on postage - I didn't have a postage cost as high as he had to pay and I owe him £3.75p. How do I do this via Paypal please.

[angelah1847]

So your buyer is in Eire, Ireland.

Postage cost would be £6.95. I tested it on one of your listings, I changed my location from UK to Eire and I was quoted £6.95.

So why do you think you have to refund them £3.75?

If the buyer was 'charged' more ask them if they paid by credit card or from their bank account via Paypal, that may account for the additional 90p or conversion rate £s to euros.