Overpaid postage

[clearwater14]

A customer overpaid on postage - I didn't have a postage cost as high as he had to pay and I owe him £3.75p. How do I do this via Paypal please.

[john1297576]

If you got it wrong, that is rather a large amount to miscalculate, go to the payment in Paypal, click for full details, use the refund link. amend as required.

If you mean buyer bought more than one item, then do as I said above. Paypal will refund a small amount of their fee, ebay will refund nothing.

[clearwater14]

Thanks, and nope , no miscalculation on my part - I even get items weighed and don't trust the Ebay Postal calculations. I was only sending an item to Eire, and it's only £6.95 to the US.....the buyer is very understanding, but I will refund him via the Paypal account......thanks