08-07-2021 9:38 PM
I can't get my head around why eBay allows non payers to continue using the site. Anyone got any thoughts?
See eBay Auto opened and actioned > Unpaid/Cancel < case process which can be closed after 5 days to recover the FVF selling fees due and Non payers are given a non payment defect/strike =
'We’ll proactively send reminders to buyers asking them to pay. After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'
Sellers can also set their Preferences to handle cases manually >
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation