05-09-2019 10:48 AM
If you have a non payer you open a non payment dispute at the bottom of the page under Resolution Centre.
You can open one after 2 days and close after another 4 days.
You get your final value fees back the non payer gets a strike and neither of you can leave feedback.
If you dont do this then ebay do not know you did not get paid and you have to pay the fees.
You have 32 days to open a dispute
The strlke they get is far more damaging to their account than any feedback
Two or more and they will not be able to buy off many sellers who have their Buyer requirements set to block bidders with non payment strikes.
If you set yours to block non payers then it may stop some from bidding
https://pages.ebay.co.uk/services/buyandsell/biddermanagement.html
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