No payment or comms from buyer can I cancel the order before 4 days?

[okapi1000]

Hi

No payment or communication from buyer who made an offer 3 days ago. Can I cancel order before 4 days? They have no history at all on eBay...

[tressygirl · Accepted solution]

Cancelling it before the 4 day period you would then need the buyer to accept the cancellation,   personally I think they'd ignore it ,  you would then need to wait a full 10 days to close the request and to retrieve seller fees,  and to be able to relist.

Far easier and quicker just to wait out this extra day,  and close it after 4 full days have passed,  citing Buyer Has Not Paid.

[john1297576]

WHY? Non payer then get away with it. Cancal after 4 days and at least they get an Unpaid Strike  AND NO FEEDBACK can be left.

Cancel on day 3 and they could leave any sort of feedback they wanted to.

[redwick1]

You have to wait 4 deays and then either you or ebay will close the case for you to get your fees back.

See the link to the ebay non payment function

https://community.ebay.co.uk/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/6939127

Once the case is open then you can only close saying buyer paid.