Never call customer service

[sicro-80]

I called eBay customer service today...(took me an hour just to find out how)!

And I complained about a buyer, who claimed that the 'Perfect' item that I posted 

to them was missing a part? REALLY?

I always photograph my items as are... then as soon as that/those many photo's are taken for eBay 

buyers to see, I wrap them in Cling film (because they are tins) and then in a bubble wrapped envelope.

How can a buyer then tell me that the top of the one item has snapped off or is missing?

Well, this is the buyer, maybe if they un-wrapped it properly then they would not have snapped it!

What was my response from eBay cusomer service?

A Indian woman, I could hardly understand her words, cheap labour in India...eBay qaulity!

She shouted at me... even though I was trying to prove my point as a innocent and honest seller that the last person I sold to had no reason to complain (which they did, for a freebie)!

eBay has lost all credibility in my view now!

No Paypal.

**bleep**tiest of the **bleep**, customer service.

Extroardinary crazy fee's ....not once, twice....but three times fees sometimes.

I am considering opening a new platform for second hand buying and selling., I have the money, I just need the HOW TO.

We don't need to rely on greedy BIG TECH

Show your strentgh and angst...make eBay re-consider their Paypal reform policy.

Show your strentgh as a seller, NO PAYPAL NO eBAY

[john1297576]

Ebay never see what you send or the buyer receives. You are just wasting your time arguing with CS, and accept that there are risks selling on ANY SITE.

As far as fees are concerned, either you have no idea how they work, but fees now are better than when I joined in 2002. Then you paid a listing fee on EVERY item whether it sold or not, and still paid a fee if it sold. Can't remember the fees but allowing for 20 years were very little different to now, and no 1000 Free Listings. Then it would have cost at least £150.

"not once, twice....but three times fees sometimes."  What ever does this mean, fees are only charged when you use a service.