13-02-2016 8:29 PM
i would like to warn all sellers about ebays failure to protect us sellers by informing sellers of a bad experience i recently had with a fraudster
i sold a low value item to another ebayer a few days later i got a message claiming none reciept of this item ,,so i checked this ebayers feedback and noticed they had left a lot of negative feedback for none reciept ,straight away this person opened a case for a full refund ,,NOT A REPLACEMENT BUT A REFUND
so i decided ro deliver a replacement the next day [160 MILES BELIEVE IT OR NOT]
when i arrived i recorded this item being placed in the envalope and contued to recorded it being posted..
i came home and sent a photo of this house to this person and shockingly they denied it again
i contued to respond to his claims through an open case ,,AS YOU DO but in the meantime i was repeatadly telephoning ebay customer support who for about 4 days seemed a little interested ..thursday night this person was then allowed to hide there feedback .and what gave me an even bigger shock ebay refunded them out of my paypal
I HAD INFORMED EBAY ABOUT THE VIDEO RECORDING AND NOT ONCE DID THEY ASK TO VIEW IT
so what ime saying is sellers have no protection what so ever against low value fraudsters
they orded low value items and think us sellers wont bother to investigate if they claim to not to have recieved it
this person had left a lot of neg feedback for none reciept ,,and now ebay have allowed them to hide there feedback
by doing this i believe that ebay is being negligent to every single ebayer in the world ,AND SOMETHING NEEDS TO BE DONE FAST