My ex landladys account has been Restricted how to help her?

[idealharddrives]

As the title suggests my former landladies account has been restricted. 

All she was selling was baby cloths and bits and bobs. She has had her account since 2012. 

While I  was living there I ran my account, but have now left to a new address which was updated on ebay.  At the new address my account was restricted. 

Despire writing and speaking to ebay , we have both tried, her account is still restricted despite her not doing anything 

wrong. 

Is there anything I can do, to help her? 

She has emailed and spoken to ebay via the chat option and on the phone to trust and saftey but to no avail and they keep telling her to get your friends account (me) back up and running, despite eBay telling me my account has been indefinatly suspended. 

Any advice? 

Thanks 

[arkwebus]

If your account was indefinitely restricted hers will probably be as well as you shared a household.  It is very difficult to solve involving a new account, a new computer, a house move and new ID. 

@idealharddrives 

[tobiasd4]

So the issue is yours, sort your own account & hers will hopefully be unrestricted.