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Missing item and no refund
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10-04-2020 7:10 AM
I ordered baby bottles from one seller, last week on Tuesday royal mail marked it as delivered . However I did not receive it , my neighbor's doesn't have it . I asked seller to contact royal mail and I opened the case . Seller however send tracking details where it says it was delivered to me . Ebay then closed the case saying they can't refund me . I dont have those bottles what else I can do please ? I was all day home on day of delivery , nothing was delivered on the day .
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10-04-2020
7:47 AM
Contact the Delivery office of Royal mail (Not the Post Office)
and ask them where it is.
They are just knocking and dropping the items at the moment as they do not want any contact
The seller does not have to contact Royal Mail as the item shows Delivered. They will win any not received dispute
Check paypal and make sure you have the correct address on paypal
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