March invoice VERY VERY wrong.

[gerry-the-tortoise]

Guys can you help me please?

My March invoice is totally wrong and way above what it should be, No one is available at Ebay? No chat, No telephone and the Help section either loops you to the same set of questions or it pushes you to here to ask the community for help??

I struggle to see why other companies are online and working whilst ebay clearly isnt?

I really need to speak to someone at ebay and every way I try I get nowhere? I have been trying on Facebook for days and no one has even read my message? I have emailed them for it to bounce back as "Unmonitored email address" even though they have been replying to me previously?

Please help I need to sort this out asap.

Thanks.

[arkwebus]

So as I have explained - prehaps heavy handedly - the answer is totally in your hands. You have to deal with it.  Your account shows that you have sold the £2400 odd.

Only you understand the detail and have to take action. For each sale that did not get paid you go to the resolution centre. You open a "non-payer" case for each one and close it after 4 days. 

You have to do that and then when the case is closed you get a fee credit.  The buyer who messed about will be given a defect and will be banned from buying if he gets another [that is a result for the community]. 

I have to emphasise that there is a great financial incentive for you here. Do it and get fee credits. Do not do it and the fees are due. This is well tested and at that amount eBay will certainly start chasing you somewhat. 

No one else will help you I'm afraid. EBay does - despite your rather difficult remarks - provide you with a solution but it is 100% up to you to understand how to use them and to use them.   You do not contact eBay; you have only a limited time [32 days from the sale if I recall]

@gerry-the-tortoise 

[gerry-the-tortoise]

I aint trying to have ebay over in any form, what I owe I will pay, but I will not pay for the three auctions that had been ruined by scammers! One of them made a bid for £900 for the phone which no one would pay anywhere near that and demanded I send the phone that day, That won my auction and ruined the sale and ebay expect me to pay for their lack of controlling the site from scammers lol Not now or ever...Thanks once again "Arkwbus" I will look into that today! that really is helpfull thanks.