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- MONEY BEING HELD BY EBAY FOR DOUBLE CHARGE PURCHAS...
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MONEY BEING HELD BY EBAY FOR DOUBLE CHARGE PURCHASE
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14-06-2021 9:16 AM
HI, WHAT DO I DO IF EBAY HAVE CHARGED ME TWICE FOR THE SAME ORDER AND NOW ARE HOLDING ON TO THE MONEY? I DONT HAVE ANY MONEY NOW BECAUSE OF THIS.
HOW DO I GET EBAY TO RELEASE MY OMENY SO THE BANK CAN REISTATE IT INTO MY ACCOUNT?
THIS IS EBAYS FAULT NOT MINE, BUT IM RUNNING AROUND CHASING IT UP
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14-06-2021
10:20 AM
It would be unusual for eBay to double charge. Human error is much more common. I would suggest checking your purchase history to ensure that you haven't accidentally bought something twice, or selected two items instead of one. It happens! Ditto, could you have overlooked a postage charge or any taxes payable if the item is imported?
If you're sure you've been double charged, you will need to contact customer support, see: https://www.ebay.co.uk/help/account/contacting-ebay-customer-service/contact-ebay?id=4379&st=3&pos=2...
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