Lost auctions because no outbid emails

[reg091]

Recently I have lost two auctions as my maximum bid was outbid, but at no point did I receive any mails telling me that, or that the auction was approaching the end.

I thought it worked like this: place your maximum bid, recieve an email saying currently the highest bid (I did), then as the auction progresses you should get emails telling you when you have been outbid, and when the auction is close to ending - I didn't get any of those.

All I got was  "auction has ended and you were outbid..." emails.

What do I have to do to ensure I am kept informed of bidding?

[plum993]

Go to "My ebay" click on the "Account tab" then on "Site preferences" then scrolling down the page to "General preferences" where you will be able to edit/select the following:

Buying alerts on eBay pages

	Show the following buying alerts on eBay pages 5 minutes   10 minutes   30 minutes   60 minutes   180 minutes  before an item ends:
	Watched item ending alert  Show an alert on eBay if my watched item is ending.		Yes
	Outbid alerts  Show an alert on eBay if I have been outbid on items I am bidding.		Yes
	Second Chance Offer received alert  Show an alert on eBay when I receive a Second Chance offer.

[reg091]

Thanks, all of that was ticked.

[plum993]

Then nothing more you can do, as its left to ebays automation systems to keep up 😉

@reg091

[reg091]

Thanks, maybe it was last seconds bidding by others where, I would guess, ebay doesn't send out the emails as there is no time.