Late return

A customer bought a product in November but wants to return it after 8 weeks stating the item is faulty.
Where do I stand, do I have to accept the refund or not?
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arkwebus
Experienced Mentor

Oh come on - you sold three new shark mops in December alone and several of the stick vaccuum cleaners and so on ...

 

@likeditbuyit   @ruby*tuesday 

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