Late return

[likeditbuyit]

A customer bought a product in November but wants to return it after 8 weeks stating the item is faulty.
Where do I stand, do I have to accept the refund or not?

[arkwebus]

Oh come on - you sold three new shark mops in December alone and several of the stick vaccuum cleaners and so on ...

@likeditbuyit   @ruby*tuesday