Item not fit for purpose

[gollyseren11]

I bought a controller for my grandson for Christmas it has a button that's stuck so does not work I've contacted the seller but they are only offering a%back I want a refund as its useless for my grandson use

[arkwebus · Accepted solution]

As @redwick1 says I would find it unlikely that ebay will sort it out when they realsie the detail that you are past the 30 days. 

If they do so you are very lucky; please come back to us. 

Paypal is a better bet!

@gollyseren11 

[gollyseren11 · Accepted solution]

Thank you I've been in touch with e bay now and they are sorting it out