International buyer - offensive language

[retroreeder]

Is there anything I should do about a buyer using offensive language because I won't ship outside the UK? There was some sort of slip up in the sytem which allowed the transaction to go through even though I don't sell internationally. Contacted customer services and they were mystified as to how it happened as well. I contacted the buyer and appologised and sent a full refund. They messaged me back with abuse - not very nice!

[arkwebus]

but he obviously doesn't like the UK anymore......

Well in 11 days or so we will not like the Belgians, French and so on ...

It's likely that when we buy or sell then duty and VAT will be payable as an extra

@retroreeder