Impossible to find return address.

[neilnightlight]

I am trying to return an item but I don't have the full address. The seller is not allowed to put his address in Messages so how do I return it?

[john1297576]

Returns are not done through MESSAGES, you have to open a RETURN CASE. An ordinary change of mind return or NOT AS DESCRIBED. The address and label if appropriate comes through the case.

Seller only gets his selling fee refunded if done through a case. Refunding any other way and he also gets a damaging Defect.

READ the Money Back Guarantee TOP RIGHT of every listing.

[neilnightlight]

I did open a case, and eBay says I have been refunded, but they have now closed the case without any return label or any information.

Sent from Mail for Windows 10