Impossible to find return address.

[neilnightlight]

I am trying to return an item but I don't have the full address. The seller is not allowed to put his address in Messages so how do I return it?

[tressygirl]

Why are you returning the item,  does the seller accept returns if this is not a case for item not as described?  If it is,  they have to accept the return and fully refund you.

Open that case in the Resolution Centre, if a case for item not as described,  the case will enforce the seller to pay and send you a fully tracked return postage label.

Escalate on day 4 if not refunded beforehand.  Do n ot close the case early and do not forget to escalate.

https://resolutioncentre.ebay.co.uk

[neilnightlight]

They have refunded the money, but eBay have closed the case without giving me a return address.

Sent from Mail for Windows 10