I sold item to buyer on 19th February 2021. Item sold for £4.00

[likelife001]

Buyer said she received a grey Royal Mail card yesterday with a fee to pay of £8.15.  She refuses to pay this.  Buyer says item will be returned to me.  I do not accept returns.

[john1297576]

Sticking a Special Delivery in a Post Box was a rather foolish thing to do. It only works when scanned over the Post Office Counter.

You don't accept returns, so what are you going to do, refuse to accept it back.  You will have to refund the buyer so that attitude is also VERY foolish. Buyer would be able to open a Not Received case and probably leave bad feedback. 

How much postage did you pay?as none of what you say makes sense.  In the mail at best it would probably be treated as Second Class so if you paid for Special Delivery that would more han cover the postage unless it was treated as invalid .

You have a lot to learn about selling and the Postal Service.

[double_o_heaven]

Even if they had purchased the special delivery and used it properly, they would have been at about minus £5 for the transaction after fees - hence I assumed the pay on delivery - but its very confusing!