I need to report a seller

[annandrewb38]

I need to report a seller who refuses to refund despite confirming he has received the return. He has procrastinated for 6 weeks with all excuses, couldnt refund , no bank details, no name etc etc. 

[fargvs]

Have you opened an appropriate Return case within 30 days  from item delivery date, escalate to eBay on 4th. day and continue to completion for a refund in full ? ... ignore any Seller pleas/promises/ requests to cancel the case  >

https://resolutioncentre.ebay.co.uk/

https://pages.ebay.co.uk/ebay-money-back-guarantee/

Out of time for an eBay case ?,  then if  you used existing PayPal funds or used a Bank Card to pay through eBay checkout,  you have 180 days to open a PayPal case, enter tracking details and escalate within 2 to 20 days >

https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...

[red_magpie]

If you have allowed it to drag on for six weeks it will be too late to do anything through eBay now. You MUST open and escalate a case under eBay's money back guarantee within their time limits, see: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html

If you paid by PayPal, the better news is that you can still file a dispute under PayPal's longer, 180 day buyer protection policy, see: https://www.paypal.com/uk/smarthelp/article/what-if-i-didn%27t-receive-my-item-or-it%27s-not-as-adve...