How to request a potentially fraudulent buyer is removed from EBay

[appnin]

Afternoon all,

I was suprised to receive feedback from a Buyer who falsely claimed I wouldn't communicate with her regarding Hermes allegedly delivering her parcel to the wrong address ... it was the first I'd heard of it.

Whilst I did respond to correct her falsehood, plus I did put in a request to EBay to remove her damaging feedback, I then decided to do a little digging to check out the feedback she had left for other Sellers.

Lo and behold, she leaves identical copy and paste fake feedback for everyone.

I'm unsure whether I'm permitted to include the buyer's name here - last thing I need is to fall foul of any EBay privacy rules, but I think this individual should be banned from EBay for serial inappropriate behaviour and maliciously damaging decent Sellers' reputations. 

If I were very cyncial, I'd think her tactics were either intended to ellicit compensated from a) Sellers  b) the courier company, or c) she has ongoing mental health problems.

Suggestions on how to protect future Sellers that she'll be targetting, would be most appreciated.

Thanks.

[1956glyn]

Hi

Just to let you know that you are not allowed to name and shame on these boards.   If someone does then the mods will remove it 🙂   So not really a big deal but strictly speaking it against board usage. 

Edit your post and take out their details.

I think your follow up feedback is fine (apart from the fact you called the buyer by their Christian name).

It explains the situation and i honestly do not think it damages your reputation at all...in fact it probably boosts it as it shows you are a caring seller etc. 

Also it will not damage your account because they left the feedback on a positive.

If i were you.....i would just add this buyer to my blocked bidder list and move on.