on
15-04-2021
8:19 PM
- last edited on
16-04-2021
10:17 AM
by
kh-brendonm
Hi,
Quite often, I run across eBay listings that are inaccurate/misleading, and I have decided to start trying to report them. For example, In the heading, the condition is listed as used, but in the description the seller downgrades that to spares or repair.
The problem is, eBay does not appear to provide any mechanism whatsoever for bringing issues such as these to their attention. The report link does not include an appropriate option, and nor does going via "contact us". There is a specific list of issues that you can raise with eBay, and they do not want to know about anything outside of that list, including inaccurate listings.
How do I deal with this? Or do I just accept that people are free to list things any way they want, and profit from misleading people if they like? I've seen multiple listings for graphics cards where the heading specifies that the lot is a graphics card, but the description states that it is a *photo* of a graphics card. This is a well-known scam, but eBay does not seem to care.
Finally, what happens if I accidentally buy one of these items? Is it "buyer beware" and the seller is covered if the correct information is somewhere in the listing, regardless of what other information may be in the heading, or do I have some comeback against the seller?
You report through the report this item on every listing page.
If buyers buy an item that is not as described then they are covered by the ebay money back guarantee which you can see on almost every ebay page.
It is also up to buyers to read the descriptions carefully before buying
You saw the problem and so should others
Do report all that you can but be aware it can be a lifetime job, As fast as somw are removed others pop up to replace them
Ebay rely on members policing the site