How to contact eBay

[assynt6]

I am unable to get phone number or email or live chat. All the Contact us pages result in Articles and no way of contacting ebay. My buyer refused to pay once they won the bid and then Ebay CHARGED me for the non sale!

[**peaseblossom**]

You need to do an Unpaid item cancellation to get your fee back.   You can do that after 5 complete days.   More info:
https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation

[assynt6]

Yes I did that. Duh. They ve still charged me a fee for 'selling' the item.