21-03-2021 5:08 PM
I have just sold an item which was collection only. The buyer picked it up yesterday. On my sellers page it says arrange collection and is asking for a 6 digit code to mark the item as collected. I cannot find this code anywhere. Anyone had luck with this? I tried the EBay chat help and was given a link to copy and paste to give me this option but I don't know where I'm supposed to paste it. There's got to be an easier way surely? I'm not very technical and I might just have to leave it showing 'Arrange collection' even though it already has been collected.
you can bypass the need for a code by using the full site, not the app
use the drop down menu next to the item and mark it as paid and dispatched