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How can a buyer open a case after 4 MONTHS ??

How can a buyer open a case after 4 MONTHS ??

Obviously I dont have the proof of postage after 4 months . How can this happen ? 

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plpmr
Experienced Mentor

adding to the advice already given -

 

They can open an eBay case for communication but won't be able to escalate it to a claim.

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