Help feeling threatened

[jancruickshank-0]

I am having great difficulty with a seller. I am now feeling threatened by their messages. I have spoken to someone who says I have to wait 3 days before they will step in. Feeling very anxious as it's been a stressful time. What can I do please? 

[arkwebus]

If the seller will not now allow you to collect then - indeed - you do have to wait for a refund.

Paypal is not safe for selelrs for collection items.  A [dishonest] buyer "could" simply deny that he collected the item [or - for example - thatit was not him] and unless the seller can prove delivery [by tracking, which he cannot] then eBay will refund the buyer.  

You cannot open a case until 7 days have passed for a collection item I believe [some other member may confirm] - when the time is past open a "non receipt"] case and escalate after 3 full business days for a refund through the case.  One particular problem of currently paying by Paypal is the new "managed payments system".  The money will not reach the seller's bank until possibly Friday or Monday and unlike delivery where he would despatch when eBay says the money is clear it would be risky perhaps to allow collection till the money is in his bank.

@jancruickshank-0