Harassing emails by seller

[1956glyn]

Why?   I cannot see that you have recently left negative feedback for a seller

How are they harassing you..what is their issue?

[richarmulle-22]

Because eBay deleted the negative comment. I left negative feedback because I wasn’t happy with items the seller then contacted me to change the feedback in return for a refund and I could keep the items. I changed feedback for one item then asked for a refund which the seller then refused. I got so fed up with the constant emails that I decided to go through PayPal for a refund which didn’t go in my favour. The guy is still harassing me and being on the verge of being abusive

[1956glyn]

Ok...if Ebay deleted your feedback then somehow it must have broken feedback policy. Some sellers are very savvy when it comes to getting unfavourable feedback removed. This sounds like a Chinese seller unfortunately......they promise various things to get you to change feedback and once you do......the refund often does not appear. You should have stuck with any item not as described case and followed it through to the end. What i would do is message the guy one last time and tell him that he must stop harassing you immediately or you will contact Ebay and inform them of his behaviour and they can take action against him. Personally i would delete any future emails and not even read them. Hopefully if the seller gets no response they will stop. IF you also sell add them to your blocked bidder list as you do not want any revenge purchase and possibly negative feedback.

[richarmulle-22]

He’s a Scottish seller from Edinburghr ne everythinght according to eBay book

[richarmulle-22]

He's a Scottish seller from Edinburgh he did offer me a return label but I don't have a printer. When he offered a refund in exchange for removal of negative feedback and I could keep items I thought yeah why not. Once I removed the feedback he moved the goalposts and demanded I remove the other. I've contacted eBay and spoke to a representative about the emails and they said they'd look into although I haven't had any emails confirming the conversation with the eBay representative. When I got the email from PayPal this morning saying the case didn't go in my favour I was ready to let it go and put it down to a bad experience but the seller contacted me again this morning just to rub it in and gloat. In all fairness if your not happy with an item then surly the right thing to do is say what your experience was and leave negative feedback that's what it's for. eBay removed the negative feedback because I lost the PayPal claim and couldn't prove my claim