Hacked messages

[one-lady-owner]

Hi all, 

My messages were hacked and someone was sending messages to members offering a swap and a very cheap vehicle.

I have followed the instructions in the eBay article and changed my password/security questions etc. Is there anything else I should do to keep my account safe? Also..why does eBay not allow you to report this with screenshots? 

Thanks for any further advice. 

Gerry

[tressygirl · Accepted solution]

Hello Gerry,

Yes,  you need to inform eBay.

Lines open in 5 minutes at 8 a.m.   then go top of this page,  and from the Help & Contact tab above,  type into bar there ...   Someone is Using My Account.  Follow prompts to Call Us,  and report your findings.

Change passwords on all accounts you own,  not just eBay's,  especially your email account.

Good idea to Call Paypal too, about this breach.

[one-lady-owner · Accepted solution]

Thank you so much tressygirl. I'll do that now. Thanks for your help. Gerry 🙂

[tressygirl · Accepted solution]

Anytime ! You're welcome !