29-11-2019 12:33 AM
Hi there hope you can help.
What happen in the event of an item sent through GSP & not delivered after several attempts if no one in ?
thank you
See the link to the ebay gsp
It says that a seller is not responsible for items that are lost or damaged once they reachthe hub.
If the buyer opens a not received dispute then they need to make sure ebay know it was GSP
When they open the dispute then you need to make sure that ebay know
There is a link on this link on GSP
https://sellercentre.ebay.co.uk/private/global-shipping-programme
There is a link to contact Customer Services
You need to be careful how you do it