Free 'Click and collect' not working

I changed an ad this morning and the 'click and collect' has vanished. I have been told by an advisor that it's only available when postage is free but that's not true as I have tried that and many other ads I have running do have postal charges and still have the 'click and collect' ?

 

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@cockerelstores

 

the 'advisor' is talking through their hat as usual!

 

 

how much is your item?

 

 

click & collect is no longer available on items under £10

 

 

all new and revised listings for items under £10 will have the click & collect removed.

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