Fraudulent seller on postage

I bought an item recently which amounted to £15.19 included in that is £3.20 postage,

The scam was that after paying said postage , when the item turned up the postage hadn't been paid so I had to pay an extra £3.50 to have it delivered by the courier after counterfeit postage stamps were used , ergo this seller got the postage paid and has done on their feedback before , I asked both eBay and PayPal to help provided pictures of the extra postage I had to pay and the item number , none of which helped as the eBay service representative simply asked me to fill out a return , for which the seller is quite happy to have the item returned and I'm not stuck in a hard place after that advice , PayPal just said that they could only see the payment to the courier completely ignoring the initial payment , please can someone help me , this is really upsetting and shouldn't be allowed to get away with it , I may end up with negative feedback through not wanting to return the item after paying the extra postage simply because they have a scam going , I want the item , I simply want the original postage taken off the transaction and refunded 

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redwick1
Experienced Mentor

You should not have paid the postage

If the postage was not correct you ask the seller first for the extra postage

Of they dont pay then you dont collect

The item goes back to the seller and you open a not received dispute

You have no way to force the seller to pay the extra.

All you can do is feedback but you have to be careful not to mention ebay postage or dispute.

 

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