One of my sellers has left me lovely feedback but he has included my real name in the feedback which could reveal my identity when I am buying certain items. I need to get rid of my name from the feedback. I have followed through ebay instructions which say the feedback will be deleted within 24 hours but it hasn't been done. I have tried a second time - not yet another 24 hours have passed - but nothing seems to be happening. It's impossible to contact ebay. What can I do?
