Feedback Disappearance

[hamilton434]

Recently I left ( provoked ) negative feedback for a seller because the item I bought from them was badly damaged due entirely to grossly inadequate packing. ( the box was unnecessarily large by at least 5 times the requisite and the "protective" material just thrown in with no attempt to wrap it around the item, far less secure it to remain there)

Quite often I review feedback I've left to consider the possibility that it may not have been entirely accurate. Yesterday I was surprised to see that the above had totally disappeared. Can a seller remove feedback according to his own whim, ie flouting the ebay rules and regulations ?

[captain*obvious · Accepted solution]

No, but truth be told, savvy sellers find it far easier than ever to get negs removed.

You have to be incredibly careful with your phraseology and even then, warranted negs can be removed ''accidentally'' but aren't reinstated.

Feedback credibility is at an all time low.

[hamilton434 · Accepted solution]

What do you, ( or anyone ), think of the idea of ebay employing inspectors, accepted by goodwill sellers and buyers, to make surprise visits in the effort to establish who might endeavour to cheat. Obviously it would be impractical to expect to be able to check more than a few from millions(?), but the ever present "threat" that could catch the dishonest out might well discourage the opportunist.

Another idea is to encourage sellers to make videos for upload to YouTube, giving a more realistic indication of the condition of their items for sale; with some kind of favours earned. It would surely be more to the point than establishing loyalty schemes that seem really just for more profit by encouraging folk to buy for the sake of getting a "bargain".

Another, admittedly loosely connected phenomenon, is ebay's willingness to shower you with "more of the same" suggestions for things to buy; plus clart up one's screen with all sorts of adverts that just soak up computer resources and are of little interest to many millions of people. Imagine if you came home with a new car, and every time you got into it to drive somewhere the windscreen started displaying all sorts of unwanted adverts. I guess it's not just f/b credibility that is at an all time low !

[papso22 · Accepted solution]

I suggest you post the above on one of the discussion boards to get a wider audience, there are a limited number of responders on this one.