Ebay Easy Returns Pilot - Is it real? BEWARE

[c.insp.morse]

I bought an item yesterday, and then this morning I received an email purporting to be from Ebay, ofering me the option to use an 'easy return' pilot scheme to return the itme for a full refund without needing to contact the seller.

There is no mention of this pilot schem on Ebay.

Needless to say, I did not click the link, and I sent the email to spoof@ebay.co.uk.

1) If it is real, then EBAY, you really need to make a clear page on your site, as I will NEVER click links in an email.

2) If it is a scam, which seems more likely, then how are the scammers getting the order number, my email address, the price paid, and all the item description? Is the scammer an employee that can see invoices as they pass through the system?

I don't believe my account has been hacked, but somoe having access to the purchase details is concering me, and it would be good to know that this is being investigated.

BEWARE if you receive one of these emails, and if you do want to return an itme, I strongly suggest you use the normal system on Ebay, NOT one that is offered in an email. 

[arkwebus]

While I have no idea whether it's a scam but if you want to return something you do not need to contact the seller you simply go to the resolution centre and open a case.

You are in charge and it's all pretty automatic. 

@c.insp.morse