Good Morning and Hello,
Does anyone have any advice for me , as unfortuntaley I dont seem to be able to get any assistance from Ebay directly . I purchased a new item in November for a Christmas present , which when open was found to be faulty , as per Ebay returns , I tried contacting the seller twice before asking Ebay for returns procedure . They asked me to wait another 8 days for the seller to respond , They have basically completely ignored all messages for me to return the item or refund my money .
I am not a novice on Ebay , but am certainly not an experienced user , however if i sold something or was messaged by someone , i certainly would give them the courtesy of a reply .
I am now out of pocket and seemingly because it is out of 30 days there is nothing Ebay can do .
Regards
Chris
