Delivery times

Hi, if you post your item on time and it is attempted to be delivered on time but the buyer is out and retrieves it at a later date, why do those incidentance go against your metrics.  I have lost my top rated seller badge due to 7 of these items not delivered on time?

 

Anyway i can get this rectified or am i wasting my time

 

many thanks

 

skandrews

Accepted Solutions (1)

Accepted Solutions (1)

You need to phone eBay and contest each one with your tracking info.

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